You're done! Please attach the HAR file to your email or case with us so that we can assist further.Main article: Firefox early version history Rapid releases.Save the HAR file somewhere convenient.Once you have reproduced the issue and you see that all of the actions have been generated in the Developer Network Panel (should just take a few seconds), right click anywhere under the "File" column and click on "Save all as Har" > Save the file somewhere convenient.
The goal is to reproduce the problem you've been experiencing while Firefox is recording activity. The recording will autostart once you start performing actions in the browser.The Developer Network Tools will open as a docked panel at the side or bottom of Firefox.Select the Firefox menu (Three horizontal parallel lines) at the top-right of your browser window, then select Developer > Network.In Firefox, go to the page within our application where you are experiencing trouble.You're done! Please attach the HAR file to your email or case with us so that we can assist further. Once you've encountered the problem successfully while recording, right-click within the Network tab and click Save as HAR with Content to save a copy of the activity that you recorded. The goal is to reproduce the problem you've been experiencing while Google Chrome is recording activity. The recording should autostart and you will see a red circle at the top left of the Network tab. If not, click the black circle, to start recording activity in your browser.The Developer Tools will open as a docked panel at the side or bottom of Chrome. Select the Chrome menu (⋮) at the top-right of your browser window, then select Tools > Developer Tools. In Chrome, go to the page within our application where you are experiencing trouble
If you do not have Google Chrome and you are free to install additional programs, please download Google Chrome and install it. Please see the following directions for how to generate a HAR file: How to generate a HAR file in Chrome For this reason, we may ask you to generate a HAR file to help troubleshoot the trouble you're experiencing. These browsers (Chrome & Firefox), in particular, makes it relatively easy to capture all the data we need using what's called a HAR file.
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