For that Pearl Jam show we had to find someone's parents to let us use their credit card, call some obscure ticket company, pay for a bunch of tickets, then wait for them to show up in the mail. At the time we usually got tickets by just going to Blockbuster Music and paying cash for the tickets and they would print them out right there. I went to a Pearl Jam show in the 90s, I believe it was the No Code tour. I hope they get torn down to the fucking ground. I miss being able to see the price, and know that that's what I would spend, end of story.
The fact that "face value" tickets can fluctuate on any given day, and a ticket you spend $100 on can suddenly be $20 (or jump up higher in price) just because of demand is ridiculous. It's sickening that they've monopolized the concert industry to the point where bigger artists have to play venues owned by them, and you have to rely on their predatory behavior. But Ticketmaster really does leave a bad taste in my mouth every time that I use it.
Not to mention their "customer support" is a joke, and if you need to use their resale option to get rid of tickets, you can't list them for less then they have them listed for. They jack up the prices everywhere in the venue with their platinum pricing, don't list many of the inventory they do have (sometimes waiting until the day of the show to drop face value tickets), make aisle seats more expensive (which is only a recent thing), and then let bots and scalpers run wild. I never buy tickets during the actual on sale from them anymore.
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